Dear Loyal Customer,
Unfortunately the lasting crisis does not let us to continue to offer our finest silk selection.
We hope you enjoyed our service and we are glad to have been able to satisfy you expectations.
The word "available" when the product is displayed is indicative, pending the possibility of multiple purchases at the same time by multiple customers.
For this reason, SoChic.eu reserves the right, once the order is received, to check the availability of goods and, failing that, to promptly notify the non-acceptance of the order.
The correct receipt of the order is confirmed by receiving a reply from SoChic.eu at the address supplied by the customer. This confirmation message will include all the data entered by the customer who agrees to verify the propriety and to communicate any corrections.
SoChic.eu, after checking the goods availability and the propriety of the customer information, will send by email the acceptance of the contract.
We ship within 48 hours from the receipt of the order to specified the shipping address, unless it has been specified a different shipping time in the product page. Please check our shipping page for further info.
If you have made the checkout with PayPal it will attest the address specified on PayPal.
If you are not available at the delivery, it will be made only one more attempt, then you will have to retrieve the goods from the carrier's warehouse.
The client-consumer (a person who buys goods for purposes not related to his professional activity, or does not purchase indicating a VAT number) has the right to withdraw from the purchase contract for any reason, within 14 days since the goods delivery.
To exercise this right, the customer must send an email to firstname.lastname@example.org, specifying the order number, within 14 days since the date of delivery of the goods.
You will receive a ticket number that you will include in the return shipment addressed to:
Any shipping charges when returning the goods are the customer’s responsibility.
Note: may not exercise the right to withdraw from the order customers who purchase with VAT (VAT Number)
The products will have to be shipped to:
SoChic.eu di Tommaso Giorgio Piantanida
via Bainsizza 8
within 10 working days , specifying the ticket number received by our customer care on the package.
Except for any cost of repair of packaging, SoChic.eu will refund the customer the full amount paid for the product within 10 days from the return of goods, transferring the refund to the customer credit card or by a bank tranfer. In latter case, the customer shall deliver promptly the bank details for the refund (IBAN code).
The right of withdrawal is subject to the following conditions (Article 67 of the Italian Consumer Code):
If the good have been delivered, the consumer is obliged to return it or make it available to the professional or the person designated in the manner and timing of the contract. The deadline for returning the item may not be less than 10 working days from the date of receipt of the goods. Goods are deemed returned when dispatched to the courier or post office.
For contracts for the sale of assets, where there has been delivery of the goods, the substantial integrity of the property to be returned is an essential condition for the exercise of the right of withdrawal. However, it is sufficient that the goods are returned in normal condition, as has been preserved and possibly used with the use of reasonable diligence.
The only costs payable by the consumer to exercise the right of withdrawal pursuant to this article are the direct cost of returning goods to the sender, when expressly authorized by the contract.
If the withdrawal right is exercised by the consumer in accordance with the provisions of this section, the practitioner is required to refund any amounts paid by the consumer, including sums paid as a deposit. The refund shall be made as quickly as possible and in any case within thirty days from the date on which the professional is aware of the right of withdrawal by the consumer. The amounts repaid in good time means if they are actually returned, sent or credited with currency not later than the deadline indicated above.
In the event that the payment was made by means of promissory notes, if they have not yet presented for payment, there must be at their return. It is no any clause that limits the reimbursement to the consumer of the amounts paid as a result of exercising the right of withdrawal.
If the price of a good or service, subject to a contract under this title, either completely or partly covered by a loan granted to the consumer, the trader or any other person under an agreement between them and the professional, contract of credit is canceled, without penalty, if the consumer exercises his right of withdrawal in accordance with the provisions of this Article. It requires the practitioner to disclose to third parties granting the claim occurred the right of withdrawal by the consumer. Any amounts paid by the third which gave the credit for payment of goods or services until such time as it has been informed of the future exercise of the right of withdrawal by the consumer shall be reimbursed by the professional on the third, without penalty, subject to the payment of statutory interest accrued.
Right of withdrawal provided for in Articles 64 and following, and Articles 52 and 53 and paragraph 1 of Article 54 shall not apply to:
a) contracts for the supply of food, beverages or other goods intended for everyday consumption supplied to the consumer's home, his place of residence or his place of employment, roundsmen frequent and regular;
b) contracts for the provision of services related to housing, transport, catering, leisure, when at the conclusion of the contract the seller undertakes to provide these services on a specific date or within a preset time.
Unless otherwise agreed between the parties, the consumer may not exercise the right of withdrawal provided for in Articles 64 and following cases:
a) the provision of services if performance has begun, with the consent of the consumer before the expiry of the period stipulated in Article 64, paragraph 1;
b) the supply of goods or services whose price is tied to fluctuations in the financial market that the trader is able to control;
c) the supply of goods made to specifications or clearly personalized or which by their nature, can not be returned or are liable to deteriorate or expire rapidly;
d) the supply of audiovisual products and computer software were unsealed by the consumer;
e) the supply of newspapers, periodicals and magazines;
f) for gaming and lottery.
For each order SoChic.eu will invoice the material sent by mail order to the billing address art. 14 Presidential Decree 445/00 and Legislative Decree 52/2004. The data provided by the customer when the order is placed will be included in the invoice. No change will be possible after the issuance of the invoice.
By placing the order on the site SoChic.eu the customer claims to have read the terms and conditions of sale, payment methods and proposals of the whole purchase process. With express reference to the Articles. 3:04 decree 185/89 the customer will receive, via e-mail, all the information needed to identify the seller and the customer will keep the e-mail of acceptance of the contract. In the event that the customer should purchase the products, they must arrange for shipment exclusively in the operational headquarters of:
SoChic.eu di Tommaso Giorgio Piantanida
via Bainsizza 8